999 Bets Privacy Policy — Our Commitment to Protecting Your Information

Welcome to 999 Bets. This privacy policy document explains how we handle the personal information of users on our platform. By using our website or mobile app, you agree to the terms of this privacy policy.

We understand how valuable your personal information is. That is why 999 Bets consistently applies the highest security standards and transparent policies to safeguard your privacy. This privacy policy is written in plain English so every user in Bangladesh can understand it easily.

This policy applies solely to the 999 Bets platform. It does not apply to any third-party services or websites.

999 Bets collects different types of information for different purposes. Below is a detailed breakdown of what data is collected and why.

Personal Identification Information

• Full name, date of birth, and nationality.
• National ID card or passport number (required for KYC verification).
• Residential address and postal code.
• Mobile number and email address.

Financial Information

• Mobile banking account number (Mobile Banking, Nagad, Rocket).
• Deposit and withdrawal transaction history.
• Payment method details.

Technical Information

• IP address and device type.
• Browser type and operating system information.
• Login time, session data, and activity information on the platform.
• Data collected through cookies and tracking technologies.

999 Bets uses the data it collects solely for defined, transparent purposes. Our privacy policy ensures that no information is used unnecessarily.

• Account Management: Your information is used for registration, login, and profile management.
• Payment Processing: To process deposit and withdrawal transactions securely.
• KYC Verification: For age verification and identity confirmation.
• Customer Support: To resolve your issues and provide assistance.
• Fraud Prevention: To detect and prevent suspicious activity.
• Service Improvement: Data analysis to further improve the user experience.
• Legal Obligations: To comply with applicable laws and regulations.
• Responsible Gaming: To monitor gaming habits and provide alerts where necessary.

999 Bets stores your information on secure servers. In line with our privacy policy, data is deleted once the specific purpose it was collected for has been fulfilled or any legal retention obligations have expired.

• Active account data is retained until the account is closed.
• Financial transaction records are retained for up to 7 years as required by law.
• After an account is closed, personal data is securely deleted within 90 days.
• Cookie data is typically retained for a minimum of 30 days and a maximum of 1 year.

999 Bets may share your personal information with third parties in limited, specific circumstances. As outlined in our privacy policy, any such sharing is always done with your interests in mind.

• Payment Processors: Solely to process transactions with mobile banking providers such as Mobile Banking, Nagad, and Rocket.
• Technology Partners: Trusted technology companies that support the operation of our platform.
• Law Enforcement Agencies: As part of a court order or legal requirement.
• KYC Verification Services: Authorized third parties for identity verification.

Outside of the cases listed above, 999 Bets never sells, rents, or shares your data for marketing purposes. All third-party partners are contractually required to comply with our privacy policy.

Cookies and similar technologies are used on the 999 Bets website and app. Cookies are small text files stored on your device that help improve your browsing experience.

You can control or disable most cookies through your browser settings. However, disabling essential cookies may cause some 999 Bets features to stop working properly.

Under the 999 Bets privacy policy, you hold several important rights over your own data. Respecting those rights fully is our responsibility.

• Right to Access: You have the right to know what information we hold about you.
• Right to Correction: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request the deletion of your data under certain circumstances.
• Right to Restrict Processing: You can restrict the processing of your data under certain circumstances.
• Data Portability: You can receive a copy of your data in a standard, portable format.
• Right to Object: You may object to the processing of your data for specific purposes.

999 Bets strictly prohibits platform access for anyone under the age of 18. A core part of our privacy policy is that we never collect data from minors.

• Age verification is mandatory during the registration process.
• Accounts suspected of belonging to users under 18 will be suspended immediately.
• Any data found to have been collected from a minor will be deleted immediately.
• Parents are advised to monitor their children's internet activity.

999 Bets uses industry-leading security technology to protect your data. Technical security sits at the core of our privacy policy.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An additional security layer to protect your account.
• Firewall Protection: An advanced firewall system prevents unauthorized access.
• Regular Security Audits: Independent third-party security experts conduct regular security audits.
• Real-Time Monitoring: Unusual activity is detected instantly through 24/7 system monitoring.
• Data Backup: Regular backups ensure your data remains safe even in the event of an unexpected incident.

999 Bets may update this privacy policy as needed. For any significant changes, we will notify you by email or through the platform.

Continued use of 999 Bets after any changes are made will be considered acceptance of the updated Privacy Policy. We recommend visiting this page regularly to stay informed.

If you have any questions or concerns about our Privacy Policy, please reach out to our support team — we're always here to help.